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House of Dirt

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from houseofdirt.bigcartel.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and installed cookies. Additionally, as you browse, we collect information about the individual web pages or products you view, what websites or search terms referred you, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Technologies Used to Collect Device Information:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.
  • Log Files: Track actions occurring on the Site, collecting data like your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase, we collect certain information, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect to:

  • Fulfill orders placed through the Site (processing your payment information, arranging for shipping, and providing invoices and/or order confirmations).
  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising related to our products or services, based on your preferences.

We use the Device Information we collect to:

  • Screen for potential risk and fraud (particularly your IP address).
  • Improve and optimize our Site (e.g., generating analytics on how customers browse and interact with the Site, and assessing the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

  • We use Big Cartel to power our online store—you can read more about how Big Cartel uses your Personal Information here.
  • We use Google Analytics to understand how our customers use the Site—you can read more about how Google uses your Personal Information here. You can opt out of Google Analytics here.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising by using these links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we process your information to fulfill contracts with you (e.g., if you make an order through the Site) or pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records for a minimum of 7 years unless and until you ask us to delete this information.

DATA SECURITY

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored on secure servers and is protected by encryption when transmitted over the internet. While we take these measures to safeguard your data, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the "Last Updated" date at the top of this policy will be revised accordingly.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email through the contact form provided on this site.